Privacy Policy

This Privacy Policy applies to Voice of Mohan websites, live workshops, online courses, Marketing Mastery, ABCD University, WhatsApp communities and related digital educational services.

1. Information We Collect

Depending on the service used, we may collect:

• Name
• Email address
• Phone number
• Business name
• Business type or description
• City or general location
• Workshop registration information
• Course enrolment and learning-progress information
• Support requests and communications
• Payment transaction references and order information
• Website usage and security information

2. Payment Information

Payments are processed through third-party payment service providers such as Razorpay.

We do not directly store complete card numbers, CVV details, UPI PINs, banking passwords or other sensitive payment credentials on our servers.

Payment providers process payment information according to their security standards, privacy policies and applicable regulations.

3. How We Use Information

Personal information may be used to:

• Process workshop and course registrations
• Create learner accounts
• Provide course, resource and community access
• Send payment and registration confirmations
• Send login credentials and account notifications
• Communicate workshop and course updates
• Provide customer support
• Track course enrolment and progress
• Send information about new lessons and program updates
• Prevent fraud, misuse and unauthorised access
• Maintain accounting and taxation records
• Comply with legal and regulatory requirements

4. Essential Communications

By registering for or purchasing a workshop, course or annual learning program, customers agree to receive essential service-related communications.

These communications may include payment confirmation, account creation, login information, schedule changes, course access, community information, support updates and important service notifications.

5. Promotional Communications

Promotional messages may be sent where the customer has provided consent or where permitted by applicable law.

Customers may request removal from promotional email or message lists. Essential service communications relating to an active purchase may still be sent.

6. WhatsApp Community

Some products may include optional access to a WhatsApp group or community.

When a participant joins such a group or community, their WhatsApp profile name, phone number and profile image may be visible to other members according to WhatsApp's platform features and the participant's privacy settings.

Participants should avoid sharing confidential or sensitive personal information inside public or community discussions.

7. Information Sharing

We do not sell or rent personal information.

Information may be shared with service providers necessary to operate our services, including:

• Payment processors
• Website and hosting providers
• Learning management platforms
• Video-hosting platforms
• Email-delivery providers
• Analytics and security service providers
• Customer-support tools
• Government or legal authorities when required by law

8. Cookies and Analytics

Our website may use cookies and similar technologies to support login sessions, security, website functionality, analytics and user experience.

Browser settings may allow users to block or delete cookies. Some website functions may not work correctly when essential cookies are disabled.

9. Data Security

We use reasonable organisational and technical safeguards to protect personal information.

Our website uses HTTPS encryption. Access to administrative systems is restricted and security measures may be updated periodically.

However, no internet-based system can guarantee absolute protection against all security risks.

10. Data Retention

Personal information may be retained for as long as reasonably necessary to:

• Provide purchased services
• Maintain learner accounts and progress
• Maintain accounting and taxation records
• Resolve disputes and support requests
• Prevent fraud and misuse
• Comply with legal obligations

11. Access and Correction Requests

Customers may contact us to request correction of inaccurate personal information or raise a privacy-related concern.

We may request verification before processing requests that involve access to or modification of personal information.

12. Third-Party Platforms

Our services may use or link to third-party platforms such as Razorpay, Vimeo, Google, WordPress, Masteriyo, WhatsApp or other service providers.

These third-party platforms operate under their own terms and privacy policies. We are not responsible for their independent privacy practices.

13. Changes to This Policy

This Privacy Policy may be updated when our services, technology, business practices or legal obligations change.

The latest version will be displayed on this page with the applicable effective date.